MRC - Smart Technology Solutions
  • San Diego, CA, USA
  • 15.00
  • Hourly
  • Full Time

Full Benefits

"Teamwork Makes the Dream Work."

This is the mantra we work with every day! 

We are MRC Smart Technology Solutions and we are a subsidiary of Xerox Corporation and one of California's largest technology and services consulting firms!  We provide the broadest portfolio of technology and services for companies of all sizes and in all industries.  We are lucky enough to have the support of a large parent company like Xerox while maintaining our intimate and small company feel.  Are you looking for a company that is well established but continually striving to be better?  If yes, then MRC is the place for you!

The Xerox Supply Analyst is a full time position who is responsible for analyzing, developing, and providing cost savings with the supply arena.  You will be communication with customers daily to anayze their accounts and supply needs.

Major Responsibilities:

  • Be accountable for supply analysis and effective supply fulfillment strategies.
  • Work with internal and external customers to limit spending and maintain expected supply profit levels.
  • Analyze toner usage of vendors and make recommendations when toner deficiencies arise.
  • Analyze high volume customer account usage to determine profitability.
  • Responsible for all CRU and drum replacement and analysis.
  • Perform to the level of all expected benchmarks (response times, issue resolutions, etc.).
  • Act as a liaison between customers and external support staff to assure accurate problem interpretation and resolution.
  • Routinely demonstrates and creates a helpful and positive work culture.
  • Encourages and builds positive relationships and communicates effectively with all co-workers.
  • Ability to work collaboratively and effectively in a team-oriented environment.


Basic Requirements: 

  • Strong proficiency in Excel, creating pivot tables and macros.
  • Ability to work in a fast paced environment.
  • Strong communication skills, including listening and questioning.
  • Detail oriented.
  • Strong organization skills.
  • Exceptional critical thinking skills to assist in problem solving.
  • Ability to multi-task.
  • Excellent communication skills.
  • Ability to work independently as well as to meet deadlines.
MRC - Smart Technology Solutions
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